* Product
How is your production capacity?
Maxmum monthly output 50000 pieces.
What is your standard inspection?
We have a professional QC team and full set of advanced inspection equipment, including test machine to proceed the testing of hot and cold temperature.
Before shipment, all our helmets will be started quality control from raw material to ensure the quality of each component.
* Customization
Can I have my unique design(mold/logo, pattern and colors)?
Yes,personalized mold, logo, pattern and colors are accepted.
Can you do design for us?
We have a professional designer team to help our customer do design work.
What surface handing you can support?
We can support Glossy and Matte surface handling.
May I have customized package?
Yes ,easy to do custom package, show different packing idea.Or customized as customers requirements.
* Service
What’s the order processes?
- Custom Design–Making custom logo/pattern/color/package first.
- Samples–Making samples for you check.
- Confirm Order- Signing sales contract after samples confirmed.
- Deposit– 50% deposit before mass production.
- Production arranged–we will process the production.
- Remaining payment–after inspection, balance before shipment.
- Shipping–we will ship the goods to destination port.
- Confirm bill of loading/commercial invoice/packing list/certificate of origin.
- After sales service.
What kind of after-sales service can you offer?
For any kinds of complaints from clients, our sales department will solve the problems as soon as possible. We make a promise that we will responsible for all if it is indeed quality problems to avoid let customer in a passive situation.
What other service you have?
We provide our customers one-stop station solutions not only in custom design, packing and accessories, but also in export agent service if needed.
Can we get the market information about the popular product?
Yes, you can tell us which kind products you are interested in, we will update the hot selling items to you every month.
I never come to China before, can you be my guide in China?
We can arrange our driver to pick you up from airport to our company, and to book the hotel for you.
Of course, if you want to visit the market or factory, we can arrange our colleague to be your assistant.
* Payment
What is your terms of payment ?
Our payment term:
- Payment less than US$5,000, 100% in advance.
- Payment more than US$5,000, 50% deposit and 50% balance before shipment.
If you have another question, please feel free to contact us.
* Shipment
What is your shipping terms?
- For small trial order, by air or by express: FEDEX, DHL, UPS, TNT etc
- For large order, we arrange shipment by sea or by air according to your requirement.
